Eligibility for Return

We accept return or replacement requests only under the following circumstances:

• You received a damaged product.
• You received the wrong product.
• The product was spoiled or unfit for consumption at the time of delivery.
• The product was missing from your order.

Proof Required

Customers must provide solid proof such as:

• Clear photos of the product.
• Unboxing video (recommended).
• Photos of damaged packaging (if applicable).
• Order ID or invoice.

Requests submitted without sufficient proof may not be eligible for return, replacement, or refund.

Non-Returnable Products

Due to hygiene and food safety regulations, the following products cannot be returned once delivered and accepted:

• Cakes that have been cut or consumed.
• Opened bakery products.
• Products damaged due to improper storage by the customer.
• Orders with incorrect delivery information provided by the customer.
• Change of mind after delivery.

Replacement & Refund

After reviewing the submitted proof, Hindustan Next Taste may:

• Replace the product.
• Provide a partial refund.
• Provide a full refund if the issue is verified.

Every request is carefully reviewed before approval.